Approved Scheme Agents

Scheme Agents

HBCF uses an outsourced model for managing the provision of insurance with two (2) Scheme Agents operating through contractual arrangement in NSW.
Please note due to the acquisition of the Calliden Group Ltd by Munich RE through its subsidiary Great Lakes Australia, the provision of underwriting and claims services previously provided by Calliden for HBCF are now provided by the Residential Builders Underwriting Agency Pty Ltd (RBUA).
The Scheme Agent is to manage underwriting and claims within its portfolio to achieve the icare hbcf objectives. This includes, without limitation, to limit HBCF exposures, to appropriately underwrite builders on behalf of the HBCF to minimise claims costs and to deliver a high quality service to consumers and builders.  
In carrying out Scheme functions on behalf on the HBCF, Scheme Agents and Approved Distributors are to be mindful that they are acting as representatives of icare HBCF and by extension of the NSW Government.
The Scheme Agent is expected to work with icare hbcf, other Scheme Agents contracted to HBCF and all other contracted providers to icare hbcf (including actuaries and consultants), co-operatively and to contribute to the delivery of all icare hbcf objectives.